Gino Anthony Jorgensen

Education

Master's Degree, Business Administration (General Management) (Current)                              

Bachelor's Degree, Business Administration (Management) (2003-2007)                                                 

Associate's Degree, Psychology 2006

Diploma, Hotel & Restaurant Management 2003

Diploma, Travel & Tourism 2004

Diploma, Property Management 2005

Work Experience

In-Flight Manager/Lead Flight Attendant (Confidential International Airline, Milwaukee, WI) (Current)

Assistant General Manager (Focused Service F&B Hotel-Marriott Family) (2006-2007), Madison, WI (North Central Group)

Assistant General Manager (Select Service Hotel-Hilton Family) 2004-2006, Brookfield, WI (North Central Group)

General Manager (Economy Service Hotel-Accor Family) 2003-2004, Rochester, MN (Accor, N.A.)

Front Office Manager (Limited Service Hotel-Carlson Family) 2003, Brookfield, WI (CSM Corporation)

Front Desk Supervisor (Full Service Hotel-Starwood Family) 2002, Milwaukee, WI (Horizon Hotels)

Front Desk Agent (Full Service Hotel-Starwood Family) 2001, Milwaukee, WI (Horizon Hotels)

PBX Operator (Full Service Hotel-Starwood Family) 2000, Milwaukee, WI (Horizon Hotels)

-Helped each hotel win "Property of the Year" title in 2005 in Brookfield and again in 2006 in Madison out of 20 hotels.

Certifications 

State of Wisconsin Restaurant Manager Certification

State of Wisconsin Responsible Beverage Class (Waukesha County Technical College)

Bartender's License (Town of Brookfield, City of Madison, City of Cudahy)

State of Wisconsin CBRF certified to administer medications and first aide, 2003 (Waukesha County Technical College)

Basic Pediatric Medic First Aid Certified, 1998 (St. Francis Hospital)

Hilton OnQ Property Management System Certified, 2004 (Hilton Hotels Corp)

Awards & Recognitions 

Crime Prevention Youth Of The Year, 1997  (Milwaukee Mayor, Police & Fire Commission, Police Department, and Exchange Club of Milwaukee)

Certificate Of Merit, 1996 (City of Milwaukee Office of Youth Initiatives-Job Readiness Program)

Certificate of Appreciation, 1998 (Hope House-Volunteering To Help The Homeless)

Certificate of Completion, 2002 (Wisconsin Regional Training Partnership-Mentor Training Program)

Certificate of Recognition(s), 2003 (Perfect Reservation Shops)

Group Savvy Sales Committee, 2005-Present (Committee Member)

Additional Hotel Training & Rewards Programs

Conversational Spanish I & II, 2006 (University of Wisconsin-Waukesha)

Service Arts Training, 2006 (School for the Service Arts - San Diego, CA)

Fred Pryor Seminar, "How to Supervise People", 2005

Accor North America General Manager Training Program, 2004

Signature Sales & Quality Training, 2003

Starwood Preferred Guest Program

GoldPoints Rewards Program

Hilton HHonors Program

Marriott Rewards Program

Community Involvement

Current Volunteer - Hotel Management and distance education career advice, www.allexperts.com

Volunteered 800+ hours in the Milwaukee Police Explorers

Property Management & Time Keeping Systems

Galaxy (Also known as GEAC)

Fidelio

Fossi/Marsha

Micros

OnQ (Also known as System 21)

InnSure

TimeSaver

WinStar

Additional Computer Software Experience:

Microsoft Word, Excel, PowerPoint, Access, FrontPage, Outlook and Windows 95, 98, 2000, NT, XP

Most DOS Applications

Citrix/MetaFrame WAN Software

SalesPro©

QuickBooks©

For more info, view my bio.

To request a copy of my official resume, please contact me via email.

-"Hospitality is reality to honesty as mentality is to integrity; Guests in distress and specialties without boundaries; Sincerity and plausibility; Challenges and formality. Making it happen is my specialty, for that is what makes me, well, me!"